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（Original Video in Japanese was published on the FINOLAB CHANNEL on Jan. 15, 2025）
Japan’s Growing Need for Digital End-of-Life Planning
With Japan’s rapidly aging population, end-of-life planning (終活, shūkatsu) is becoming increasingly important. By 2025, one in five people in Japan will be over 75, bringing significant challenges in pensions, healthcare, and caregiving. Traditionally, end-of-life planning focused on funeral arrangements and inheritance, but in recent years, it has expanded to include personal reflection, life organization, and most notably—digital assets.
The Rise of Digital End-of-Life Planning
As financial transactions and social interactions move online, digital legacy management has become a growing concern. Many elderly individuals now use the internet, with about half of those in their 70s actively online. However, digital assets—ranging from online banking accounts and subscription services to social media profiles and cryptocurrency holdings—can be difficult for family members to manage after one’s passing.
Without proper planning, families may struggle to access or even become unaware of valuable digital assets, leading to financial loss or the continuation of unnecessary subscription fees. This has created a demand for digital solutions that help organize and transfer digital assets effectively.
Common Challenges in Managing Digital Assets
Key issues that arise after an individual’s passing include:
- Inaccessible Online Accounts: Without passwords, families cannot access social media, email, or banking services.
- Unclaimed Digital Assets: Cryptocurrencies, e-money, and other digital financial holdings may go unnoticed.
- Ongoing Subscriptions: Services linked to credit cards (e.g., streaming, cloud storage) may continue to charge fees indefinitely.
- Legal Complexities: Navigating inheritance laws for digital assets is often more complicated than for physical property.
How to Prepare for Digital End-of-Life Planning
The National Consumer Affairs Center of Japan recommends the following steps to ensure a smooth digital inheritance process:
- Document Important Passwords Securely: Write down smartphone, email, and key account passwords and store them in a secure location. However, be cautious about security risks.
- Organize Account Information: List all active online services, including social media, subscriptions, and financial accounts.
- Create an “Ending Note”: A document that outlines what should happen to digital assets and personal belongings after passing.
- Appoint a Trusted Contact: Designate a family member or close friend who can access important accounts when necessary.
Emerging Digital Solutions for End-of-Life Planning
To address these challenges, various digital services have emerged in Japan, offering solutions for managing and transferring digital assets:
- tayorie: Sends pre-written messages and important information to designated recipients when specific conditions are met, ensuring that vital details reach the right people.
- Yuigon Net（遺言ネット）: A service supervised by legal professionals to help users create digital wills and organize end-of-life documents.
- Digital Legacy Services by J-Factory: Assists with retrieving, organizing, and securely disposing of digital data.
- Digital Keeper: Enables individuals to securely store and transfer login credentials and digital assets to their families.
- SonaSapo（そなサポ ）： A real estate-related service supporting seamless inheritance processes via a digital platform.
- SMBC Digital Safety Box: A digital vault that allows users to store important documents and instructions for their heirs.
Future Outlook and Challenges
As digital transformation accelerates, the need for structured end-of-life digital asset management will continue to grow. Additionally, as Japan experiences a rise in single-person households, new services will be required to address cases where there are no immediate family members to manage digital legacies.
The digitalization of end-of-life planning is still evolving, but the demand for secure, user-friendly solutions will only increase. It is crucial for individuals to start organizing their digital assets early, ensuring a smooth transition for their loved ones.
